Frequently Asked Questions

Find below a number of frequently asked questions about car repair services.

Yes. Even if you lease a vehicle, you are responsible for all maintenance and repairs required to keep the vehicle in good working condition as outlined in the owner’s manual.

It is a good idea to go by your manufacturer’s maintenance schedule when determining how often to have your oil changed. If you have an older vehicle and do not have a maintenance schedule as a reference, a good rule of thumb is to have your oil changed every 5,000kms or every 3 months.

No! You do not have to take your car to the dealer to maintain your warranty!
You DO NOT have to take you car back to the dealer in order to keep your warranty valid. It is in fact illegal for the dealer to tell you that. The owner’s manual spells out the maintenance required to maintain your warranty. As long as you follow the schedule in the owner’s manual for oil change intervals and other required service, the manufacturer cannot deny a warranty claim based on the work being done elsewhere.

Manufacturers recommend you rotate your tires every 10,000 kilometres.

If your check engine light is on, that is your vehicle reporting an issue. The light indicates that a trouble code has been stored inside the in your vehicle’s on-board computer, or ECM (Engine Control Module.) You need to have that code scanned and interpreted; from there, the diagnostics can begin. While the car’s computer does not actually say what the specific problem is, it will indicate what system has experienced the malfunction, as an example, the ignition, emission or fuel-related. From there, we can start troubleshooting to determine the cause of the problem.

YES. The failure of a timing belt in many cars can result in major engine damage. The cost of repairing an engine with a broken timing belt is much higher than the cost of a timing belt replacement.

This is a very serious problem – if your car overheats for too long, you can damage your engine. As soon as possible, find a safe place to pull off the road and shut the engine off! DO NOT attempt to check the fluid level in the radiator; the hot fluid can cause severe burns. The best thing to do is have your car towed to the nearest, trusted auto repair facility.

To help ensure dependable, trouble-free performance, replace your car’s fuel filter approximately every 20,000kms or as recommended in your vehicle’s owner’s manual.

Yes. We provide a 20,000 km/12 Month Warranty on parts and labor.

Yes, we sell and Repair tires. We do not currently offer nitrogen.

Have More Questions?

Give us a call or use our handy contact form for vehicle maintenance and repair services in South Vancouver.